Customer Testimonials

We're proud of our broadband, so we like to shout about it from the rooftops. But it's customers' opinions that really matter. They use our service, so they can give honest feedback on what it's like. Read on to find out why people chose Plusnet and what makes them stay with us.

"I signed up with Plusnet many moons ago because of good reviews, pricing and a local company (no regrets). These days when people ask about a suitable ISP it's often the transparency, honesty and unrivalled support that shines through."

Dick Cowen

"I chose Plusnet based on price, the email facilities they offer, and their good reputation online. It was easy to find out every possible detail about the service BEFORE sign-up - I was impressed by how open they were on their website, how comprehensive it is, and how well it is designed. Their excellent reputation for good customer service is well deserved, which is why I refer friends to them. (The referral payments are an added bonus!)"

Martin Burch

"After much research, I decided Plusnet were the ISP of choice. They were always within the top three for any metric applied to ISP ratings at the time, whilst others were clearly sacrificing one metric on order to top another.

Over the years they've had ups and downs, but they are a company passionate about moving forwards. 2007 sees Plusnet back on top in consumer surveys - testament to the enduring commitment to being the best at whatever they do."

James Haigh

The way you guys do things is excellent, backed up by the best support I've ever seen from an ISP. The business products are excellent - enough said!

Scott McGurk

I signed up with Plusnet years ago and I have stuck with them because of the great 24/7 phone support from England.

Gary Lambert

I signed up with Plusnet years ago and I have stuck with them because of the great 24/7 phone support from England.

Gary Lambert

The way you guys do things is excellent, backed up by the best support I've ever seen from an ISP.

Scott McGurk


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About Plusnet

We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.

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