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Information about your Plusnet router

Detailed information about your Plusnet router, such as its energy consumption and Declaration of Conformity to EU Directives

Types of Plusnet routers

Over the years, we've developed better and better routers for our customers as new technology has become available. This shows the main differences between them.

Differences between Plusnet routers

Plusnet Hub Two

Plusnet Hub One

Plusnet Hub Zero

Technicolor 582n

Router details
  Plusnet Hub Two Plusnet Hub One Plusnet Hub Zero Technicolor 582n
Number of antennas 7 5 2 2
WiFi bands Dual band WiFi 4/5 Dual band WiFi 4/5 Single band WiFi 4 Single band WiFi 4
2.4GHz WiFi band 3x3 802.11b/g/n 2x2 802.11b/g/n 2x2 802.1b/g/n 2x2 802.11b/g/n
5GHz WiFi band 4x4 802.11a/n/ac 3x3 802.11a/n/ac - -
Split WiFi bands/SSID No Yes - -
Connections 3 x GigE LAN
1 x GigE WAN
4 x GigE LAN
1 x GigE WAN
4 x 10/100 LAN 4 x 10/100 LAN
USB port 1 x USB 2.0 1 x USB 2.0 - -
On/off light control Yes No No No
Removable password card Yes Yes No No

About your Plusnet router

Your router's power consumption and power supply information
Status Watt/s
In Operation 13.89
Network standby 8.11
Off mode 0.04
Elapsed time before going into standby mode 20 minutes

Information related to Ecodesign requirements for external power supplies (per Commission Regulation (EU) 2019/1782 of 1 October 2019)
Information published Value and precision Unit
Manufacturer Manufacturer: Plusnet PLC
Commercial Registration Number: 03279013
Address: Plusnet Plc, Endeavour, Sheffield Digital Campus, 1a Concourse Way, Sheffield, S1 2BJ.
-
Model identifier S018CAM1200150 -
Input voltage 230 V
Input AC frequency 50 Hz
Output voltage 12.0 ⎓ V
Output current 1.5 A
Output power 17.7 W
Average active efficiency 87.13 %
Efficiency at low load (10%) 86.58 %
No-load power consumption 0.04 W

EU Radio Equipment Directive Declaration of Conformity

Hereby, Plusnet Plc declares that the radio equipment type Plusnet Hub Two (GRV9517UAC34-A) is in compliance with Directive 2014/53/EU.

View Plusnet Hub EU Declaration of Conformity (pdf 57KB)

UK Radio Equipment Directive Declaration of Conformity

Hereby, Plusnet Plc declares that the radio equipment type Plusnet Hub Two (GRV9517UAC34-A) is in compliance with Radio Equipment Regulations 2017.

View Plusnet Hub UK Declaration of Conformity (pdf 56KB)

Information related to energy-related products testing (per Directive 2009/125/CS of the European Parliament)

  • Power consumption measured in Active Mode: 9.69 W
  • Power consumption measured in Standby Mode: 5.80 W
  • WiFi can be disabled via the configuration page of the product with a Web Browser

Information related to Ecodesign requirements for external power supplies (per Commission Regulation (EU) 2019/1782 of 1 October 2019)
Information published Value and precision Unit
Manufacturer's name or trade mark, commercial registration number and address Manufacturer: SAGEMCOM
Commercial Registration Number: FR10 440294510
Address: CS50001 92848 RUEIL CEDEX-France
-
Model identifier MSA-C1500IS12.0-18E-ZZ -
Input voltage 200-240 VAC
Input AC frequency 50/60 Hz
Output voltage 12.0 VDC
Output current 1.5 A
Output power 18.0 W
Average active efficiency 85.45 %
Efficiency at low load (10%) 75.45 %
No-load power consumption 0.075 W

Our declaration of conformity

This is a signed formal document which declares the product meets all relevant EU safety directives.

Plusnet Hub Declaration of Conformity (pdf 55KB)

Information related to energy-related products testing (per Directive 2009/125/CS of the European Parliament)

  • Power consumption measured in Active Mode: 4.53 W
  • Power consumption measured in Standby Mode: 3.99 W
  • WiFi can be disabled via the configuration page of the product with a Web Browser

Information related to Ecodesign requirements for external power supplies (per Commission Regulation (EU) 2019/1782 of 1 October 2019)
Information published Value and precision Unit
Manufacturer's name or trade mark, commercial registration number and address Manufacturer: SAGEMCOM
Commercial Registration Number: FR10 440294510
Address: CS50001 92848 RUEIL CEDEX-France
-
Model identifier MSA-C0500IS12.0-18E-ZZ -
Input voltage 200-240 VAC
Input AC frequency 50/60 Hz
Output voltage 12.0 VDC
Output current 0.5 A
Output power 6.0 W
Average active efficiency 79.03 %
Efficiency at low load (10%) 69.03 %
No-load power consumption 0.075 W

For further information on Product Security and Telecommunications Infrastructure (PSTI), software support and how to report software vulnerabilities please refer to Software Support and Reporting Security Issues.

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