Plusnet and the WEEE legislation
A guide to the regulations for disposing of Waste Electrical and Electronic Equipment (WEEE).
Information about WEEE
The Waste Electrical and Electronic Equipment Regulations have been put in place to ensure that Waste Electrical and Electronic Equipment (WEEE) is recycled using the best available treatment, recovery and recycling techniques to ensure human health and high environmental protection. For example, the regulations seek to minimise the disposal of WEEE as unsorted general domestic waste.
This is because where WEEE finishes up in a landfill it can cause soil and water contamination. This can have a harmful effect on the natural habitat, wildlife and also human health.
When you have finished with a WEEE product, please do not put in your domestic waste bin, as it will not be recycled.
When you purchase a replacement product, hand the old equivalent product back to the retailer. They should accept it as a requirement under the WEEE Regulations (2006 No. 3289) unless they are a member of the Distributor Take Back Scheme (DTS).
We will accept, without charge, and dispose of in an environmentally friendly manner, any item similar to an item purchased from us that falls under the WEEE regulations. If you would like us to dispose of your old item, please send it to:
WEEE Take Back Scheme
Plusnet
Darlington Road
Northallerton
DL6 2PJ
Please note: Plusnet are not responsible for the costs of returning items. If you do not wish to return it to us, please take it to your nearest WEEE recycling centre. DO NOT place it in your normal waste bin.
More ways to get help
Plusnet community
Our customers always have tips to share.
Talk to our community
Contact our team
Message @Plusnet on X (formerly Twitter)
Or call 0330 1239 123
Sign Language service
Contact us using British Sign Language
My Account
Manage your bills, packages and details.
Sign into Broadband