Mates rates FAQs
No changes will be made to your Mates Rates allowance if you choose to cancel your broadband or home phone service.
The amount you pay for your broadband services will stay the same.
To find out details about your cancelling your mobile contract and any other outstanding payments:
Text INFO to 85075
Call us for free on 500 from your Plusnet mobile
Call 0800 079 1133 from any other phone
